Refund policy

Thank you for shopping with us. Due to the nature of fragrance products and for hygiene and safety reasons, we have a strict return
policy.


1. No Returns on Opened Products
Perfumes and fragrance products cannot be returned, refunded, or exchanged once the packaging has been opened, used, or
tampered with. This policy is in place to maintain product integrity, hygiene standards, and customer safety.

2. Returns for Unopened Items
Returns may only be accepted if the product:
● Is unused and unopened
● Is in original sealed packaging
● Is returned within 30 days of delivery.
The customer is responsible for return shipping costs unless the return is due to our error.

3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. To process your request, we
may require:
● Order number
● Photos of the item and packaging
● Description of the issue
If the claim is approved, we will offer a replacement or refund.

4. Non-Returnable Items
The following items are not eligible for return or refund:
● Opened perfumes or fragrance products
● Used items
● Items without original packaging
● Clearance or final sale items (if applicable)

5. Refund Processing
If a return is approved, refunds will be issued to the original payment method within 5–10 business days after the returned item is
received and inspected.

6. Contact Us
For questions regarding this policy or to request a return authorization, please contact us:
Email: paradimeenterprise@gmail.com
Business Name: Paradime Enterprise LLC


By purchasing from our store, you acknowledge and agree to this Return & Refund Policy.